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About itSMFsa

itSMF South Africa is one of an increasingly important global business currently comprising of more than 50 Chapters worldwide. The IT Service Management Forum (itSMF) is the independent and internationally recognised forum for IT Service Management professionals.

As a not-for-profit organisation, our members are our business, and that's how we wish to continue. Our membership provides a forum to exchange views, share experiences and participate in continuous development and promotion of best practice and standards; all of which in turn deliver significant value to your business.

We aspire to remain 'the premier community for leadership in IT Service Management'. Providing an accessible network of industry experts, information sources and events to assist you and your staff address IT service management issues; helping you achieve the delivery of high quality, consistent IT service internally and externally through the adoption of 'best practice'. We will continuously improve our products for our members by sustainably growing, actively seeking partnerships and collaborating with others.

Each itSMF chapter is a separate legal entity and is largely autonomous. There is a separate International entity that provides an overall steering and support function to existing and emerging chapters. It has its own web site -itSMF International website.

Project Description

Website was originally developed in Joomla 1.5 by another web designer. I was commissioned to take the website to the latest version of Joomla in order for the site to be compatible across all media i.e. mobile devices and computers.

Technologies Implemented

Joomla 3.x with a free template installed and custom styling applied via CSS.



"I would highly recommend the services of Caroline Bowley. Her skills and expertise are excellent and she is very supportive and informative during the process of designing and implementing your requirements.

She has helped produce an extremely useful web-site. It is pleasing to the eye, easy to navigate and gives exactly the right professional feel.

Caroline is very good at working with people, like me, who don't articulate our requirements very well."

Peter Brooks, Fellow in Service Management (FSM)®

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